Systech in the News: Srini Ramaswamy Interviewed in Business Journal

Friday, 13 July 2001 00:00

Glendale, CA - As part of its special Business Spotlight section, the San Fernando Valley Business Journal recently interviewed Systech COO Srini Ramaswamy. Shelly Garcia, a senior reporter for the weekly publication, was interested in Mr. Ramaswamy’s perspective on managing company resources while experiencing corporate growth amid the general IT industry slowdown. An excerpt of the article is attached below:

“Srinivasan Ramaswamy has one of the best problems a chief operating officer can have – managing his company’s growth,” Garcia writes. “Revenues have soared from $472,000 in 1995 to $11.8 million, making the company 79th on inc. Magazine’s list of the 500 fastest growing privately held companies last year. With a growth rate in excess of 2,000 percent, some might start flying by the seat of their pants. But Ramaswamy and Arun Gollapudi, the company’s other co-founder and CEO, took a far more methodical approach. Ramaswamy spoke about it with Business Journal senior reporter Shelly Garcia.”

“‘What we have done differently from (other companies) in our industry is the way we are structured. There’s not too much hierarchy, and decisions are made by teams. When we are growing like this, decisions have to be made fast. (Groups are) autonomous in decision-making with assistance from Arun and I.’”

Mr. Ramaswamy goes on to say: “I think everybody walks into an organization with certain expectations of how the organization should be. Managing that is the most difficult. Apart from that, I think every other challenge has been a cakewalk. When I say managing expectations, we have done it by mentoring, by encouragement, by being critical about any process. We have post-mortems for almost anything, success or failure. Being at the top I have to be open to being criticized myself. That’s the only way, the two-way communication, and I think that has helped us a lot. We are not the only people who are steering the boat. I think when you hire people you have to manage expectations so they help in steering the boat.”

The San Fernando Valley Business Journal article highlights the team hierarchy that lies behind Systech’s evolution over the past eight years. Moreover, the article emphasizes the manner in which Systech has emerged as a business leader in Southern California. For the complete article, please look for “The Briefing – The Boss’ Management Strategy” section in the San Fernando Valley Business Journal, Volume 6 Number 13.

About Systech Solutions

Systech Solutions, Inc. (www.systechusa.com) is a leading professional services firm delivering customer-focused business solutions. Systech combines cutting-edge business intelligence, CRM/eCRM and web technologies with business strategy to help clients achieve sustained competitive advantage. Their effective business solutions help clients drive business performance and cultivate long-term relationships with their most valuable customers. Simply put, Systech specializes in rounding the edges of square-peg technology solutions – providing an ideal fit for unique business models.

Founded in 1993, Los Angeles-based Systech Solutions has grown internationally, with offices along the West Coast (San Francisco, Irvine, Portland), Connecticut, the United Kingdom and India. To offer its clients cost-effective solutions, Systech established an Offshore Development Center in Chennai, India. Their incredible growth story recently resulted in Systech being named the 79th Fastest Growing Company in America by Inc. Magazine.