Managed Services

Systech’s Managed Services allow businesses to accelerate their data pipelines faster, with guaranteed results. We pair our resources of project managers, technical architects, data engineers, and analysts with counterparts from your team to ensure you have the ideal resource mix to make your data initiatives a success. Ready to get started right away, or want someone you can trust to handle your project? We make it happen.

What is Managed Services?

Our Managed Services offer fit-for-purpose programs and custom engagements to help you develop, design and implement your data and analytics projects with speed. Most importantly, you don’t have to worry about the hassles in administering business intelligence environments. Your dedicated project manager will ensure the quality and reliability of your operations, with guaranteed results. So let our experts take care of the management responsibilities so you can focus on make your business grow.

One of the largest challenges business managers and IT teams face is struggling to get projects off the ground due to the lack of in-house project management resources. If you find yourself facing similar issues, you can count on Systech to ensure the successful delivery of your projects from end-to-end.

With our services, you can achieve…

  • Lower Total Cost of Ownership
  • Prevent knowledge silo
  • Boost efficiency and collaboration through shared knowledge of best process practices, standardization, and application life-cycle improvements
  • Shared risk, responsibility, and rewards across stakeholders
  • Efficient services with coverage through the Global Service Delivery Model (combination of onsite/offshore delivery resources)
  • Access to experts, enterprise tools and world-class methodologies
  • Measurable optimization and efficiency gains with Systech’s Continuous Improvement methods
  • Around the clock support
  • Application transformation portfolio best practices and end-to-end service offerings

Our Approach

  • Better Integration & alignment
  • Improved service orientation
  • Increased quality focus

How we do it

  • Ensure cultural alignment to your organization’s present structure and span of control
  • Segregate relationship and production operations and achieve clearer roles
  • Enhance business/IT communication & standardize face off globally and regionally
  • Achieve optimal mix of functional segregation and process consolidation to achieve adequate business/apps knowledge and expertise, a nd process standardization
  • Design a process-centric organization adopting best practices

What We Offer

Nobody knows your business better than you. Let us take care of maximizing your data and analytics investment, so that you can focus on making your business grow.

  • Solution Delivery

    Outsource the implementation of your project to our reliable and world-class data consultants.

  • Application Maintenance & Support

    We offer round-the–clock operations application support and maintenance, including corrective maintenance, bug fixes, production support, issue escalation, incident management, product enhancements, adding new functionality (new process / workflow, new report / dashboard etc.), and administration services.

  • Prototyping

    Data investments can be expensive. That’s why we take care of integrating, testing and validating your strategies to ensure your solution delivers the results you’re looking for.

  • Continuous Process Improvement

    Our Continuous Improvement framework incorporates experiences from Systech’s engagement with clients adding value through managed services. Our framwork focuses on ticket reduction, improved productivity, improved tools, process and automation, preventive and perfective maintenance.

  • Staff Augmentation

    Leverage our team of skilled resources to supplement your project teams as necessary.

  • Seamless Transformation & Transition

    We ensure your transition into the managed services model happens with minimal impact to your existing operations and analytics practice. We help you to define the right delivery structure, reporting requirements, governance, and resources needed to sustain an effective program.

Don’t just take our word for it…

  • We are very impressed with the amount of work that the team was able to complete and deliver in such a short period of time. Their input was invaluable – we couldn’t have completed the same quality of work in the short time frame without them. Their expertise with Cognos was also critical to the success of the project. We were very impressed with Systech’s skills and dedication to the project.

    Nike Susan Yarbrough; Project Sponsor
  • In a very short amount of time, they were able to understand complex business requirements and articulate the design of the associated reporting solutions. The team has done an excellent job creating Cognos Impromptu reports and configuring the Cognos Query environment for Abbott's Revenue Management Re-engineering (RMR) project. They came in after the project started, which isn't always easy to do, and were able to add value to the implementation effort.

    Abbott Laboratories Gwendolyn A. Gregory; Project Manager

Value Added Services

Advisory Services

  • We assess your data and analytics maturity, uncover key use cases, and turn goals into tangible, actionable data and analytics roadmaps.
    • Key arenas for assessment are: Strategy, Governance, Skills, Data, Analytics, Architecture
  • Solutions are tailored to your pain points, industry requirements, and user needs. These strategies are successful because they start from this foundation instead of working backwards from a tool or technical specifications
  • Roadmaps, assessments, and planning artifacts emphasize practicality. We use iterative, phased approaches to enable constant forward progress based on proven processes and best practices.

Center of Excellence

Our Big Data Center of Excellence (CoE) & Advanced Analytics CoE offers assessment, training, best practices, technology and analytics expertise, and application support to align your business with IT more effectively. Benefits include  increasing the adoption of BI and analytics in the lines of business, improved data management, quality, and reporting, and reduced total cost of ownership.

Our Analytics CoE builds on your BI platform and provides an integrated environment for:

  • Predictive and descriptive modeling
  • Data mining
  • Text analytics
  • Model management
  • Forecasting
  • Optimization
  • Simulation
  • Experimental design
  • And more!

Let’s work together to streamline your business

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