Industry Analytics
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Know your Business from Customer to Cash Register:

Retailers must find innovative methods to attract new customers, hold on to existing ones, cut costs, and improve organizational efficiency. Solutions must complement specific core competencies, key values, and business strategy. At Systech, we understand the complexities of the Retail industry. Retail Insights™ includes analytical applications for distribution, merchandising, allocation, planning, point of sale, and warehousing. A web-based Business Intelligence tool, Retail Insights helps decision makers learn the dollar value of specific products and customers, resulting in efficient operations and significantly higher margins.

Benefits of Retail Insights:

  • Relationship Marketing
  • Customer Retention and Loyalty
  • Permission Marketing
  • Segmentation
  • Targeted effective advertising
  • Optimum Pricing
  • Loss Prevention
  • Improved inventory and supply chain management

Monthly Sales Margin by Store

Business Scenario:

I have 200 stores throughout the United States and additional 50 stores throughout Canada and Europe. I am dealing with several Point-of-Sales systems and currencies.

How do I collect, categorize, and analyze all this data?

What products are selling?

What channels are they selling through?

Where are these products selling?

Who is my customer and what are they buying?

Is my product promotion and POP effective?

With Retail Insights:

1. I know my top 10 selling items by region, country, and store for the week, month, quarter, and year.

2. I know that 20% of my sales are coming from the internet and I'm collecting valuable customer reference to enhance customer relationship.

3. Customer's preferences are geared from the fact that product Z is selling very well in the Eastern U.S. but not so well in the Midwest or the West.

4. Last month's promotion increased sales in 80% of the stores at an average of 10%. Adjusted for seasonality the increase per store was 7.5% in 80% of the stores.

5. The characteristics of my stores that didn't increase sales.

-Case Study-

Our Sales Reports, specially created for the Retail Industry enables you to drill to sales trends across departments over different quarters. Retail insights provides a powerful and flexible range of analyses, in a matter of minutes. “With Systech’s 'Retail Insights' solution, Petco can now do detailed store analyses. We have a complete and in-depth understanding now of how to provide better customer service for our customers.”

-CASE STUDY - Dennis Albert, Director of Merchandising, Petco-

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