Telco Analytics

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Telco Analytics

As telco service providers face unique challenges with storing, synching and leveraging their data, it is critical to offer custom business intelligence solutions, including data models, reporting development and data integration capabilities. By working with our technology partners, we at Systech are able to fill a significant gap in the market and bring our customers, tangible business value.

Systech's Telco solution provides end-to-end view of the customers, network and services to help Telco Service Providers monetize their growing volume of network data by gaining detailed insight to quality of service, customer behavior and customer experience.

Our solution helps to:

  • Understand customer usage patterns by analyzing call detail recording (CDRs)
  • Trend Analysis of area, time and product
  • Assist in estimating revenues, volumes and margin of profit
  • Categorize customers into segments according to their behaviour and demography for CRM
  • Launch appropriate marketing campaigns and improve the ability to target new customers
  • Track the performance of campaign within a period of time that is essential for improving marketing skills
  • Constantly monitor the behaviour changes of customer so that companies can immediately respond with adequate measures.

Key Performance Indicators